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  • How much Kombucha or Water/Milk Kefir to drink per day? 每天喝多少康普茶或水/牛奶开菲尔?
    It is advisable to take small amount of the fermented drinks (20-50ml daily) initially to allow your body adjust to the drinks and to see if there is any reaction which is usually very rare. 建议最初服用少量(每天 20-50 毫升),让您的身体适应饮料并查看是否有任何反应,这通常是非常罕见的。 As there is organic acids content, max volume of daily consumption will depend on individuals. It is best not to consume more than 250ml daily. 由于含有有机酸,每日最大摄入量因人而异。 每天的摄入量最好不要超过250毫升。 For milk Kefir ice cream and milk Kefir Gelato, suggest one scoop daily initially. It is best not to consume more than 250ml daily. 至于牛奶开菲尔冰淇淋和牛奶开菲尔意大利冰淇淋,建议最初每天一勺。每天的摄入量最好不要超过250毫升。
  • How long can I store the products? 产品可以存放多久?
    It is advisable to keep the fermented drinks refrigerated and consummed by the Best Use Date. If left in room temperature, fermentation will contine to convert remaining sugar and honey to organic acids. Note that the drinks may become very fizzy and acidic. 建议将产品冷藏并在最佳使用日期前食用。 如果放在室温下,发酵会继续将剩余的糖和蜂蜜转化为有机酸。请注意,饮料可能会变得非常起泡和酸性。 The ice creams and Gelatos have to be kept in freezer, preferrably colder than -17°C. They can have a much longer storage duration of 6 months in this condition. Before consuming, leave the ice cream in room temperature for 10 mins before scooping. Once opened, it is recommended to be consumed within 3 months. 冰淇淋和意大利冰淇淋必须保存在冰箱中,最好低于 -17°C。 在这种情况下,它们可以有 6 个月的更长储存期。 食用前,将冰淇淋在室温下放置 10 分钟后再舀取。 一旦打开,建议在 3 个月内食用完。
  • Is there any potential allergen? 有没有潜在的过敏原?
    The potential allergens are nuts (cashew, pistachio etc.), egg yoke and dairy products from Milk Kefir Ice Cream. 潜在的过敏原是坚果(腰果、开心果等)、蛋黄和牛奶开菲尔冰淇淋中的乳制品。
  • Is the products good for keto diet? 产品是否适合生酮饮食吗?
    For the fermented drinks, small amount of honey is added to the products before bottling to provide some sweetness for general taste. You can leave the drinks in room temperature for 2 to 3 days before consumming or refrigerating, this will remove sugar and honey converting almost into organic acids. Note that the drinks may become very fizzy. 对于发酵饮料,在装瓶前会在产品中加入少量蜂蜜,为一般口味提供一些甜味。 您可以将饮料在室温下放置 2 至 3 天,然后再食用或冷藏,这样可以去除大部分转化为有机酸的糖和蜂蜜。 请注意,饮料可能会变得非常起泡。 As for the Kefir ice creams, they are not suitable for keto diet. 至于开菲尔冰淇淋,它们不适合于酮饮食。
  • Are the American ice creams and gelatos suitable for one who has lactose intolerance and celiac disease?美式冰淇淋和意式冰淇淋是否适合患有乳糖不耐症和乳糜泻的人吗?
    In placing your order please specfy product to be Lactose Free (in this case only lactose free full cream milk will be used and no Milk Kefir will be added, although Milk Kefir is almost lactose free) and Nuts & Stabilizer Free (for one with celiac disease, all other ingredients for ice cream and gelato are gluten free). 在下订单时,请指定产品要无乳糖(在这种情况下,将只使用不含乳糖的全脂牛奶,不会添加牛奶开菲尔,尽管牛奶开菲尔几乎不含乳糖)和不含坚果和稳定剂(对于患有乳糜泻的人, 美式冰淇淋和意美式冰淇淋的所有其他成分均不含麸质)。
  • What if I find the drinks too acidic? 如果我觉得饮料太酸怎么办?
    You can add some (room temperature) honey, syrup or sugar water to adjust to your liking. 您可以根据自己的喜好添加一些 (室温) 蜂蜜、糖浆或糖水。 In fact, you can have stronger flavour to your liking by adding more ingredients like fruit, ginger, lemon, honey etc. into the bottle for 2 days before consuming. Conversely, you can dilute the drink by adding drinking water. 事实上,您可以在饮用前将更多的水果、姜、柠檬、蜂蜜等成分加入瓶中 2 天,以增加您喜欢的风味。 相反,您可以通过添加饮用水来稀释饮料。
  • Why do the American Ice Cream and Gelato have a sour after taste? 为什么美式冰淇淋和意式冰淇淋的后味是酸的?
    The sour taste is due to the presence of probiotic-rich Milk Kefir. In the production of Milk Kefir, the Milk Kefir grains convert the lactose in the fresh milk into lactic acid, hence the sour after taste. It is not a bad thing besides the benefits of the probiotics but the slight sour taste can be a good balance for some bold flavors like durian and avocado while the sour taste can be covered by stronger flavour like chocolate. 酸味是由于富含益生菌的牛奶开菲尔的存在。 在牛奶开菲尔的生产过程中,牛奶开菲尔颗粒将鲜奶中的乳糖转化为乳酸,因此后味偏酸。 除了益生菌的好处之外,这不是一件坏事,但轻微的酸味可以很好地平衡一些浓味,如榴莲和鳄梨,而酸味可以被更浓的味道掩盖,如巧克力。
  • What are the health benefits for such fermented products? 这种发酵产品对健康有什么好处?
    Such fermented products contain abundance of healthy bacteria and yeast strains that promote proper digestion, vitamins and minerals synthesis, improve mmune system by warding off foreign and harmful bacteria, yeast and viruses. 此类发酵产品含有丰富的健康细菌和酵母菌株,可促进适当的消化、维生素和矿物质的合成,通过抵御外来和有害细菌、酵母和病毒来改善免疫系统。 There are plenty of iuseful nformation you can easily search online for the health benefits of such fermented products. 您可以在网上轻松搜索大量有用的信息,了解此类发酵产品的健康益处。
  • Can I cancel the order after payment? 付款后可以取消订单吗?
    As the final products are produced upon payment to ensure freshness, we are sorry that no cancellation or refund will be allowed after payment. 由于最终产品是在付款后生产以确保新鲜度,我们很抱歉付款后不允许取消或退款。
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